NuggMD Patient Reviews

Five stars!! NuggMD streamlines the process for approval. Very fast and convenient. I am beyond satisfied with my experience using NuggMD and I would absolutely recommend to anyone considering medical cannabis.

Nervous and inexperienced. This is how I started my experience, relieved and satisfied is how it ended. I am a very skeptical person when it comes to a lot of processes on line. This process was laid out to make it easy to complete. After all the digging I did about getting my card I felt comfortable knowing they have dealt with so many people

With the things that are going on today it seems like everything is difficult but this site was the simplest I've ever been on. It was easy to maneuver around, and there was somebody live on the chat to help you out right on the site. You fill out some simple questions you talk to the doctor and you get approved. That's how simple it was for me and I am so computer illiterate. I would recommend this site to anybody. Since reviewing other sites this one was the simplest and easiest. So I would give them 10 Stars if it was possible. Thank you NUGGMD. AND TALKING TO THE DOCTOR WAS SMOOTH AND SIMPLE I DIDN'T FEEL INTIMIDATED AT ALL OR FEEL UNCOMFORTABLE THE DOCTOR WAS VERY NICE GOT TO THE POINT AND THAT WAS IT. 10 STARS 10 STARS

I am honestly surprised that it is exactly what it says it was. I will recommend it to anyone else who is interested in it

Super fast and efficient. Was on FaceTime with a doctor within 10 minutes of signing up and then approved minutes after that. Had my card in less than 24 hours.

The process was super easy. Thank you NUGGMD!

Super fast and easy process great doctor!!

NuggMD has been so quick and easy to use. It was a simple process to speak with a doctor and their team walked me through the next few steps and that was it! I had no trouble at all and would recommend to anyone interested in medical use.

The process was easy and quick. I will definitely recommend Nuggmd to family and friends and others.

Just finished my ap/registration. A little surprised will take up to 30 days to get an answer. But if they're that busy, I guess that's a good thing! Let's change the world about cannibas!!

Fast and easy

Very simple they help every step of the way. Very reasonable financially

The process was very easy and the doctor was very kind and it was very quick and professional

Honestly, I had my doubts about this, but it actually really works. It’s really easy and getting on zoom with the doctor or a person that is certifying to pass this for you is very easy and it didn’t take that long not much information is asked I feel like it’s safe. It was so easy

I can not believe how easy, professional, and fast nuggmd.com was! Riseva code even gave me more savings with satisfaction! Recommended highly! A. Estes

It's truly amazing honestly. I've been trying to get medical MJ for the longest, I applied, got approved and got my digital card at least. All in one day! They explain benefits if you lack knowledge and they are quick to help which I've never seen service like that. HIGHLY (no pun intended) recommended!

Quick and easy

Seamless process with great communication, got a call within 10 minutes and was approved.

Made it quick and easy!

Very very easy process. The Dr was very polite and I was surprised at how fast it was. Thanks

One of my friends recommended NuggMD to me and it was a great experience doctors are super friendly and they help you with all your questions.

I was amazed at how quick and easy it was! It was totally hassle-free! They are straight to the point and obviously care about people's well being! Being able to access the much safer way of medicating (homeopathic) is so important! They just made it happen for me! I don't have to worry with man made pharmaceutical medicines and I couldn't be happier! (and healthier) :D I totally will be recommending them to anyone and everyone interested in a safer way of medicine!

Very easy process these guys are cool!!

Fast and simple. Paired me with a great doctor

Straight forward, fast, and easy. Filling out the information took about 10 minutes and approval process took even less time. Glad I went with them!

Great experience very nice and helpful

The experience was amazing. Doctor got ahold of me within 5 minutes after I did the application. Got my card within 24hrs.

- 6/14/2024 - Paid: $114 - On 6/14/24 I scheduled a doctor'sREMOVEDthrough NuggMD for an evaluation to renew my Medical Marijuana certificate fro the MMCC program inREMOVED. I paid for and attended this virtualREMOVED, and was approved. The healthcare provider and NuggMD have still not submitted the paperwork to the state ofREMOVEDas of today, 7/14/24, one month later. This has caused my MMJ certification to lapse and prevents me from getting my medication and an affordable rate. This would not have happened if NuggMD and their helthcare provider partner has not fraudulently taken my money and claimed they would provide a service that they have never provided.Business ResponseDate:07/17/2024I am writing to update you regarding BBB ComplaintREMOVED, filed byREMOVED, regarding their certificate. The consumer was certified on June 17th which is in line with the time frame for being certified, however, there was an error that caused a delay in his certificate being uploaded to the state.As a result of our efforts, we informed the consumer that this error has been fixed and that their certificate is now active on the state portal.We greatly value our customers' feedback and strive to ensure a positive experience for everyone who interacts with our business. Should you require any further information or documentation regarding this matter, please do not hesitate to contact us.We apologize for any inconvenience this may have caused you. Thank you.

On 4/24/24 I tried to get a medical marijuana card from NUGGMD located atREMOVEDthey took my money BUT I did not get any feedback that they received it or that the transaction was actually made or anything so I figured something went wrong so I went and got it elsewhere. I want a refund since I never talked to their doctors or anythingBusiness ResponseDate:05/14/2024I am writing to update you regarding BBB ComplaintREMOVED, filed byREMOVED, regarding a disputed charge. I have reached out to the email provided in this dispute for the consumer to confirm the email they used for their registration with us. This is to enable us confirm we are assisting the correct account holder, as the email they provided in this dispute is not pulling up in our system.REMOVED,REMOVED-Fractions, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures;">As a result of our efforts, we have email the complainant.REMOVED,REMOVED-Fractions, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures;">We greatly value our customers' feedback and strive to ensure a positive experience for everyone who interacts with our business. Should you require any further information or documentation regarding this matter, please do not hesitate to contact us.REMOVED,REMOVED-Fractions, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures;">We apologize for any inconvenience this may have caused you. Thank you.

I ordered my card April 1, they said they sent it out. I hadnt received it after 2 weeks so I reach out to them. They sent it to the WRONG ADDRESS! I was then told theyd send another one. I reach out again 5 days later and they still didnt send it out so I ask for a refund. It is very unclear on the website whether you can get a refund inREMOVEDthe first place. Definitely not supporting this placeCustomer AnswerDate:04/22/2024REMOVEDBusiness ResponseDate:04/30/2024I am writing to update you regarding BBB ComplaintREMOVED, filed byREMOVED, regarding their card. The consumer received their card on 22nd of April 2024.As a result of our efforts, we interacted with consumer on reshipment of card when they original was not received.We greatly value our customers' feedback and strive to ensure a positive experience for everyone who interacts with our business. Should you require any further information or documentation regarding this matter, please do not hesitate to contact us.We apologize for any inconvenience this may have caused you. Thank you.

This website offers the opportunity to get your medical marijuana card and I paid for a 2 year renewal and the doctor never finished the whole appointment so I am not able to utilize my medical card and no one at the company is helping me. There is no phone number and only online chat and no one is able to fix the issue. They have now started to ignore my messages still asking for help or resolution. I paid almost $200 and didnt receive what I paid for.Business ResponseDate:04/30/2024I am writing to update you regarding BBB ComplaintREMOVED, filed byREMOVED, regarding their certificate renewal. The consumer has been certified apparently there was an issue with the state site which we do not have control over. On being able to reach us, we clearly state that our company only offers live chat and email support on our website.As a result of our efforts, we followed up with the provider constantly who was able to certify them and provide us with an update why it was delayed.We greatly value our customers' feedback and strive to ensure a positive experience for everyone who interacts with our business. Should you require any further information or documentation regarding this matter, please do not hesitate to contact us.We apologize for any inconvenience this may have caused you. Thank you.

I paid to get my med card from this site to be told to log back in this morning for my evaluation and now i cant log in and the page wont load anythingBusiness ResponseDate:04/22/2024I am writing to update you regarding BBB ComplaintREMOVED, filed byREMOVED, regarding their certification. If the consumer starts an application process, a temporary hold of the application fee is placed on the patient's account and is refunded if they are not confirmed.The temporary funds placed on account was refunded.We greatly value our customers' feedback and strive to ensure a positive experience for everyone who interacts with our business. Should you require any further information or documentation regarding this matter, please do not hesitate to contact us.We apologize for any inconvenience this may have caused you. Thank you.

I had my consultation on 7.22.2023. I was in the waiting room for 30+ minutes. Then my zoom screen started and it said "your dr is waiting". I was on zoom camera forREMOVEDI contacted the chat and asked if it was working because it said my dr is here but he was not on the camera. The chat was very nice and somewhat helpful. They ensured me the dr will be there shortly and to keep waiting. So I waited...and then a grumpy man sitting on his couch came on zoom. I guess this is the doctor??? It was so unprofessional and I did not feel comfortable. He wasn't not well spoken or put together. It was a joke.Business ResponseDate:08/15/2023Hi there, we are happy to help with your complaint as you selected contact as your desired outcome for this. We are available 7 days a week 5AM-10PM PST via live chat or you can email us atREMOVEDWe appreciate your feedback to the experience you have and will escalate the concern to the provider as feedback.

July 2, 2023REMOVEDI had a tele visit with a MD for my medical marijuana card on 6/24. Everything was fine, and my doctor assigned me a temporary card expires 7/7. My issue is that I havent received my medical marijuana card in the mail yet. If sure Im not the only person to complain, but the company, NUGG MD, needs to step it up and get their act together. Please contact them, and ask them to resolve this problem. It is not right. I paid promptly and expect them to provide my card just as promptly.REMOVEDBusiness ResponseDate:08/03/2023Hi thereREMOVED, we do understand the frustration that you may be experiencing. However, NuggMD does not have control over the cannabis control commissions turnaround times on shipping out theREMOVEDcards.REMOVEDdoes not directly create theseREMOVEDcards, rather, the provider that evaluates you does register you with the state and from there, the state then reviews/approves and prints/ships out yourREMOVEDcard. The state does quote an average of 10 business days but notes that it can take up to 30 business days. I will attach some information from the state's website below:Where is my Medical Use of Marijuana ProgramREMOVEDcard?Patients and Caregivers should anticipate an average of at least two weeks time from the date of their registration approval from theREMOVED(Commission), to receiving the physical Patient or Caregiver ProgramREMOVEDcard.Several common mistakes may delay the issuance of a ProgramREMOVEDcard:Failing to fully submit the registration application to the Commission.When applying for a ProgramREMOVEDcard, be sure to fully complete your application and select submit. It is a common mistake to not fully submit the application.Forgetting to include an apartment or unit number in your address when you submit your application.Please check to ensure that all the information is filled out in the application address fields.Mistaking ProgramREMOVEDcards for junk mail.ProgramREMOVEDcards will arrive in a plain, white envelope that often gets mistaken for junk mail. While you are waiting for your card, be sure to open all your mail. The envelope containing your card will list the Commissions address in the upper left-hand corner:REMOVEDREMOVEDAlso, here is their contact info if you are still having issues with yourREMOVEDcard shipment from the state.Medical Use of Marijuana ProgramREMOVEDMedical Program phone line hours:10:00 a.m.-3:00 p.m., Monday-FridayREMOVED

I spoke with the MD a week ago and still have not gotten the email recommendation to get my card. I was not told that this would not be done promptly. The ad online was false and and a total lie. I asked for my money back and got no response even though I have asked 3 times. This company is a fraud and I am very angry. How dare them steal my moneyBusiness ResponseDate:04/21/2024I am writing to update you regarding BBB Complaint20169134, filed byREMOVED, regarding their recommendation. I am pleased to inform you that the recommendation has since been issued.As a result of our efforts, the consumer was informed that their recommendation was in their account and ready to view.We greatly value our customers' feedback and strive to ensure a positive experience for everyone who interacts with our business. Should you require any further information or documentation regarding this matter, please do not hesitate to contact us.Thank you for your attention to this matter and for the valuable service that the BBB provides in helping to facilitate resolutions between consumers and businesses.